Why do some Microsoft Word documents appear blank after being uploaded to the FTP site through DocShuttle?

If a Word document is blank, it is because the transcriptionist did not click "Save" in Microsoft Word before uploading the file.  When a document is first created from a template, it is attached as a blank file.  While the transcriptionist types, the is still blank until "Save" is selected in Microsoft Word.

Last update: 02:52 PM Wednesday, July 16, 2008