Occasionally, a file in my DocShuttle software will be marked as transferred but no file appears on the server.

On some previous versions of DocShuttle, a file may be erroneously marked as transferred although there was an interruption during file transfer.  This issue was corrected in DocShuttle version 5.8.5.

To update to the latest version, see the following FAQ:

http://support.bytescribe.com/hc/en-us/articles/204965536