If you are having trouble getting your foot pedal to work, you will need to check and make sure your footpedal is compatible with Bytescribe WavPlayer. Refer to this FAQ article to check for compatibility.
If your foot pedal is compatible with WavPlayer software and is still not working, try switching USB ports. In most cases, simply switching to a USB port in the back of the tower or on the opposite side of your laptop will resolve the issue. You will have to close the software and reopen it once you have switched USB ports for it to operate correctly.
Please note that the USB foot pedal is not compatible with WavPlayer Lite. To purchase the full version of WavPlayer, or download a 14-day trial, go to http://www.bytescribe.com/wavplayer-audio-player-transcription/.
To review our End-User License Agreement (EULA), click here: http://www.bytescribe.com/end-user-license-agreement-eula/.